Quantum Leap’s minimum performance standards for network, data transfer and data quality are 99.9%. Since our inception, we have exceeded our minimum performance standards.
We continually monitor and measure our response time to client support requests to ensure compliance with our Support Standards. Review our published Support & Performance Standards for more detail.
Quantum Leap provides you with the highest level of application availability, performance, disaster-recovery and security. Our Security & Hosting Standards document provides greater detail.
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iTool functionality is enhanced, at a minimum, once annually.
All Quantum Leap clients receive new functionality free of charge.
As a result, you are assured your suite of iTools always equip you with the latest in technical capabilities, affordably and effortlessly.
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